C&P Panelcraft is a leading car bodyshop and accident repair centre based in Croydon, and we’ve been repairing Mercedes-Benz vehicles for more than 40 years. We have the latest diagnostic equipment and repair tools in house, allowing us to provide a complete service to Mercedes-Benz owners. We use genuine parts for our repairs, and undertake them using manufacturer methods.

We offer private repair work, insurance repairs, and end of lease services to Mercedes-Benz owners. As a family-run business with an excellent reputation, your customer experience is very important to us, and we’ll do whatever we can to make the repair process as quick and efficient as possible.

Want to talk to us about repair work to your vehicle? Call 01689 846520 or email


Our investment in technology is an important part of our business. It’s thanks to our advanced tools and equipment that we can work on Mercedes-Benz vehicles to manufacturer standards – here’s what’s in our workshop:

  • Advanced diagnostic machines
  • Specialist welding equipment
  • Low-bake paint ovens
  • Wheel alignment ramps

We have a recovery truck available to collect vehicles if this is needed. There’s also a comfortable reception area here, so you can relax whilst your vehicle is repaired.

Got a question? Call 01689 846520 or email

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no-obligation quotation

Request your free, no-obligation quote. You can upload documents online to give us key information.

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We are approved by major insurance companies, making it a simple process to book in with us. We work with owners of Mercedes-Benz compact cars, SUVs, saloons, estates, coupés, and electric vehicles. Our core services include:

We offer many repairs using our ‘small to medium area repair technique’, or SMART. This is a quick while-you-wait service that addresses cosmetic concerns such as dents and chips – it’s available to private Mercedes-Benz owners.


Lifetime of ownership guarantee on workmanship

Commitment to quality

Insurance approved repairers

BS 10125 approved bodyshop

High-tech vehicle workshop

Unrivalled customer service

The car body repair process

Need longer repair work following an accident? Don’t worry – it will be an efficient, well-managed process. Here’s what to expect:


We log all your details and discuss courtesy cars if you require one.

Taking your details down means we can keep in touch about your repair.


Our accredited vehicle damage assessors give an estimated date of completion.

If needed, we inform the insurance company too.


Repairs are authorised

allowing us to order in Mercedes-Benz parts.


The repair is carried out,

then components are assembled again.

Quality control checks are carried out throughout the process, ensuring we adhere to our own high standards.

A wash and vacuum completes the repair process, ensuring your Mercedes-Benz looks its very best when it comes back to you.

BS 10125 approved repairers

BS 10125 is the industry agreed technical specification for the process of vehicle body repair. It details the processes and procedures directly related to the safe repair of accident damaged vehicles.

This is the criteria to earn this accreditation:

  • Correct repairs processes
  • Suitably trained, competent staff
  • Suitable tools and equipment
  • Safe, appropriate parts
  • Quality control procedures

Some of our customers aren’t immediately aware that they can choose to have their vehicle repaired with us when it’s covered by an insurance claim. As the vehicle owner, it’s always your choice. Choose a leading bodyshop like ours, and make sure your vehicle is being well looked after.

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