Testimonials

We pride ourselves on our reputation, and 97% of customers would recommend us. See some testimonials provided by C&P Panelcraft customers.

Mrs G Lomotey

I would like to say a massive thank you for all your help. You’ve been absolutely amazing, professional and highly reliable. I’m really pleased with your service and will be recommending you to friends and family. Once again thank you. You’re simply the best!!!

Anonymous

As a key worker needing to use my car on a daily basis it was very worrying when my engine management light came on. I telephoned C&P Panelcraft who were very helpful, they reassured me that they would be able to find out what the problem was as they had a diagnostic machine that they could plug into my car. I was invited to bring the car down straight away which I thought was fantastic as I thought I would have to have waited ages to be booked in. When I arrived the first thing I noticed was how well the company was adhering to COVID guidelines, the staff were wearing masks and the reception desk had a screen between them and the customers, there was also hand sanitiser available for customer use. The man that greeted me was very polite and professional, he explained what they would do and gave me an idea of how long the diagnosis would take. I was kept informed throughout the process. It turned out that I needed a sensor replaced which was ordered immediately and replaced the following day! I have to say I was extremely impressed with the speed that my issue was resolved, nothing was too much trouble. Overall I cannot fault C&P.

Andy Chamberlain, AGC Motor Services of Westerham

I am writing to express my thanks to Chris, Dan and the team at C & P Panelcraft for all their hard work repainting the front of my customers BMW Coupe. The finish of the paint work and the colour match were second to none even to a trained eye. I would, and have, highly recommended this company and their excellent work – their work ethic far outshines so called main dealers. As Chris so often tells us, they take the dent out of accident.

Mr Murrell

I have marked excellent for all categories. From the first phone call I received from C & P up until collection was first class. Thank you very much.

Mr Walton

Very good service and went the extra mile to ensure my van was back on the road as quick as possible.

Mr Dosoruth

Very professional and courteous. Thank you again. I would have no hesitation in recommending your services.

Mrs Gall

I was very pleased with the repairs carried out to my car and the service I received was brilliant.

Mr Griffen

Thanks for the excellent workmanship on my vehicle. I now know where to recommend people to go. Once again many thanks.

Mrs Roberts

Great services with excellent staff that are willing to help!

Trevor Doran

From the moment I contacted you following someone reversing into my car the process was seamless and effortless on my part. Photos were taken of the damage, and an estimate followed and instructions were issued. My car was collected from my door and like for like hire care was delivered simultaneously. In reverse when work was completed the cars were delivered and collected again from my door. All staff I dealt with in the process were extremely polite, courteous and efficient, especially Brenda in the office and Daniel who I spoke to in the office and delivered my car back which was as ever faultlessly repaired and immaculately clean. I have don and will continue to recommend your first class and professional company.

Brendan Greene

Just wanted to say a big thank you for the good service I received from C & P Panelcraft during the repair of my motor vehicle this week. The reception staff and Trevor were very helpful.

Mrs E Donay

I am writing to you as I feel you should know how kind and trustworthy your employee was when he collected and returned my Rover 45. He turned up on time on both days. He explained how things worked very clearly and he was very sympathetic when I said that my vehicle has substantial values to me. He took the time to listen and was very approachable. He even delivered back a gift I had left in the back of the curtsey car I had used. Please can you say a big thank you from me, I felt at ease especially when I have not claimed before and didn’t know how to go about it. I also want to say what a fantastic job your company has done – the door on my Rover was dented quite badly, but you really did a great job. It looks like new and the inside was also cleaned

Alan Dunt

Just a quick message to thank you for the excellent repair and service I received, everyone says the car has never looked so clean.

Network Management team, LV Insurance

Thank you for your continued support and ongoing commitment in providing excellent service to our customers.

Nathan Kelsey

I took our Ford S-Max in for wheel alignment – t’s quite impressive how it all works and it was completed whilst I waited. Very happy indeed.

John Mulholland

Dear Chris I just want to thank you for the Smart Repair work your team carried out on my car yesterday. It looks so good that when Kevin asked me to approve the finished work, I thought he’d got the wrong car. It really does look as good as new. Even the battle scars have disappeared: blue paint scuffs from a close encounter with a Margate bus. And exceptional customer service. I only asked the receptionist which bus goes to a railway station. The next minute I was sitting in the C&P breakdown truck being driven to Caterham. And to cap it all, once the car had been repaired, the C&P team gave it a good wash. Thank you Chris, I was delighted with the service and the work. I will definitely recommend C&P to take the dents out of accidents. With best wishes John Mulholland

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